Customized Competency Development
What Really Makes for Success?
Success is not only based on someone's technical knowledge, it's those personal characteristics we now call competencies.
But real competencies are specific, not one-size-fits all generalities. "Building client relationships", for example, means something entirely different for an account executive with a demanding corporate client than for a customer service representative in a phone bank. The specifics matter.
As an HR professional, you can drive the success of your business by identifying those specific competencies and reinforcing them with hiring, performance management, and training or coaching systems.
With our help, you can build competency models that predict success in a particular job, in a division whose business model has changed, or in a whole organization after transition.
Impact the productivity of your business unit without adding to head count. Let us show you how.
See the competency samples in Customized Communications Programs.